Return Policy
Returns
Returns will only be eligible when a return request is made within 72 hours of the delivery of the product. Buyer will be responsible for the cost of the return shipping of the product and will only be refunded the purchase price of the product less a 30% restocking fee, not the original shipping cost. All returned items must be in a new and unopened condition to be eligible to return. To initiate a return, send an email to [email protected].
Order Changes
Orders will typically be packaged and shipped within 24 hours of the order being placed, leaving very little time for any changes. Once an order has been packaged, no changes can be made, but contact us at [email protected] to see if accommodations are available.
Payment Options
Visa
MasterCard
Discover and AMEX
If you would like to make a purchase, but using the website options won’t work for you, send us an email at [email protected] and we will see if we can work something out for you.
Privacy Policy
What information do we collect?
We collect information from you when you place an order on the website.
When ordering, we will ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may browse the website without sharing any information.
Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites.
How do we use your information?
To make the website a better experience for all.
For marketing purposes and to update our customers about new offerings, sales or other events.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
Your consent
By using our site, you consent to our privacy policy.
Shipping Policy
Shipping
USPS flat rate packaging will be used for 99% of the orders.
We ship to all 50 states.
No international orders.
No shipping to APO/FPO.
PO boxes are fine.
Shipping and billing addresses must match.
Cancellation – Orders can only be cancelled up until they are packaged and shipped.
Terms & Conditions
The term ‘Sasquatch Brass LLC’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 806 NE 8th Ave, Battle Ground, WA 98604. The term ‘you’ refers to the user or viewer of our website.
When browsing this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy governing Sasquatch Brass LLC’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The use of this website is subject to the following terms of use:
1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
2. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.
3. Neither we, nor any third parties, provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website are fully inspected and meet your specific requirements.
5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited.
6. All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Release of Liability and Agreement to Indemnify and Defend:
While Sasquatch Brass LLC strives to offer high quality products and excellent customer service, it is merely a retailer of products that are designed, manufactured, and tested by other companies. Therefore, you agree that Sasquatch Brass LLC, shall not be liable for any claims or damages, or for the breach of any warranty, express or implied, whether of merchantability or fitness for any purpose or otherwise, in any way related to any of the products listed on sasquatchbrass.com.
By placing an order with Sasquatch Brass LLC, you agree that you alone are responsible for how the product is used by you or by any other party. You agree to release, hold harmless, indemnify, and pay to defend Sasquatch Brass LLC, its owners, agents, officers, assigns, and employees against any resulting damages to person, property, or otherwise, including reasonable attorneys’ fees, civil liability, or criminal prosecution arising from or related to the products you purchase, including, but not limited to, the use, storage, or transportation of the product. If any other party files a claim of any kind against Sasquatch Brass LLC, arising out of, or relating to, your purchase, use, storage, or transportation of products from Sasquatch Brass LLC, you will indemnify, hold harmless, and pay to defend Sasquatch Brass LLC, and its owners, agents, officers, assigns, and employees against any resulting damages, including reasonable attorneys’ fees, civil liability, or criminal prosecution.
Furthermore, you understand and acknowledge that Sasquatch Brass LLC, disclaims all liability for the accuracy of information, products, and services provided to you, and for how you use information, products, and services provided to you, by Sasquatch Brass LLC. You understand and acknowledge that Sasquatch Brass LLC, cannot be held liable for how you or anyone else uses any information, products, and services received from Sasquatch Brass LLC, Therefore, you agree to release, hold harmless, indemnify, and pay to defend Sasquatch Brass LLC, and its owners, agents, officers, assigns, and employees against any damages, including reasonable attorneys’ fees, civil liability, or criminal prosecution arising from or related to your use of information, products, and services provided by Sasquatch Brass LLC.
MISCELLANEOUS:
The Terms and Conditions constitute the entire agreement between you and Sasquatch Brass LLC with respect to this website. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written between you and Sasquatch Brass LLC with respect to this website. No modification of the Terms and Conditions shall be effective unless it is authorized by Sasquatch Brass LLC. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.